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Caring for the Confused or Combative Resident

After a combative episode ends and the resident is calm, what is the best follow-up?

  • A.Hold a grudge and give the resident the silent treatment
  • B.Remind the resident all day how badly he behaved earlier
  • C.Refuse to provide care to that resident for the rest of the week
  • D.Treat the resident respectfully as usual, document the episode objectively, and share observations with the nurse
Correct answer

D. Treat the resident respectfully as usual, document the episode objectively, and share observations with the nurse

Why

Respectful, normal care after an episode preserves dignity and trust, while objective documentation supports prevention. Punishing, shaming, or refusing care is unprofessional and unsafe.

Content outline: Psychosocial Care Skills - Emotional and Mental Health Needs: Confused and Combative Residents · From the Psychosocial Care Skills practice bank (PS-064).

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