After an episode of agitation, what should the nursing assistant document and report?

• A.Personal opinions that the resident is rude and manipulative
• B.Objective facts: what happened before, during, and after, including words and actions observed
• C.Only that the resident was bad, with no details at all
• D.Nothing, because reporting will only upset the resident later

Why

Objective documentation of triggers, behavior, staff response, and outcome helps the care team prevent future episodes. Opinionated labels and missing reports do not support safe care planning.

Content outline: Psychosocial Care Skills - Emotional and Mental Health Needs: Confused and Combative Residents · From the Psychosocial Care Skills practice bank (PS-054).

Practice this domain as a full test

More Caring for the Confused or Combative Resident questions

• A resident suddenly shouts and curses at the nursing assistant during care. What is the best first response?
• While a resident is agitated and pacing in his room, where should the nursing assistant position herself?
• A usually cooperative resident becomes combative at bath time and tries to push staff away. What should be considered as a possible trigger?
• A resident swings an arm toward the nursing assistant during an outburst. What is the safest action?
• Which tone and approach are most likely to calm an agitated resident?