A resident with dementia yells for help because he believes a stranger is in his room, but no one is there. What is the best first response?

• A.Yell back that there is nobody there and he should be quiet
• B.Agree that a dangerous stranger is hiding and call out together
• C.Enter calmly, reassure him you are here to help, check the room with him, and report the episode
• D.Close the door and wait for him to stop yelling on his own

Why

Calm reassurance and checking together address the fear without arguing or reinforcing danger. Shouting, pretending there is a threat, or ignoring fright increases distress.

Content outline: Psychosocial Care Skills - Emotional and Mental Health Needs: Dementia Care · From the Psychosocial Care Skills practice bank (PS-047).

Practice this domain as a full test

More Dementia & Alzheimer's Care questions

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