Home › CNA Practice Tests › Psychosocial Care Skills Questions › Question 21
Mr. Bennett, who has Alzheimer's disease, insists his late wife is in the hallway waiting for him. What is the best response?
- A.Acknowledge his feelings, say you understand he misses her, and gently guide him to a familiar activity
- B.Argue firmly that his wife died years ago and show him proof
- C.Tell him she will be here soon even though you know that is not true
- D.Ignore him and lock his room door so he cannot look for her
Correct answer
A. Acknowledge his feelings, say you understand he misses her, and gently guide him to a familiar activity
Why
Validation responds to the emotion behind a delusion without arguing about reality, and redirection to a familiar activity can reduce distress. Repeated blunt correction often increases agitation, and deceptive promises can cause more confusion later.
Content outline: Psychosocial Care Skills - Emotional and Mental Health Needs: Dementia Care · From the Psychosocial Care Skills practice bank (PS-021).