Home › CNA Practice Tests › Psychosocial Care Skills Questions › Question 49
A resident with dementia keeps trying to open a locked storage door because she thinks it is her front door. What is a helpful response?
- A.Gently guide her away, offer a drink or activity, and report repeated exit-seeking to the nurse
- B.Scold her for touching doors that do not belong to her
- C.Give her a key so she can try opening it herself
- D.Stand in front of the door and push her back each time
Correct answer
A. Gently guide her away, offer a drink or activity, and report repeated exit-seeking to the nurse
Why
Gentle guidance plus redirection meets the underlying wish to go somewhere familiar without a physical struggle. Scolding, giving keys to restricted areas, or pushing creates safety risks.
Content outline: Psychosocial Care Skills - Emotional and Mental Health Needs: Dementia Care · From the Psychosocial Care Skills practice bank (PS-049).