Home › CNA Practice Tests › Psychosocial Care Skills Questions › Question 32
A resident with dementia is pacing and saying, 'I need to find my mother,' sounding frightened. What is the best approach?
- A.Tell her her mother died long ago and she must accept it now
- B.Quiz her on her mother's name to check her memory today
- C.Leave her pacing alone until she forgets what she wanted
- D.Reassure her, acknowledge she feels worried, and redirect her to a comforting familiar activity
Correct answer
D. Reassure her, acknowledge she feels worried, and redirect her to a comforting familiar activity
Why
The resident is seeking safety and comfort, so reassurance and redirection address the feeling without a distressing reality confrontation. Quizzing or ignoring a frightened resident increases anxiety.
Content outline: Psychosocial Care Skills - Emotional and Mental Health Needs: Dementia Care · From the Psychosocial Care Skills practice bank (PS-032).