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Caring for the Confused or Combative Resident

A resident tries to hit the nursing assistant with a call bell cord. What should the nursing assistant avoid doing?

  • A.Step away, ensure other residents are safe, and notify the nurse
  • B.Speak calmly and give the resident space to settle down
  • C.Avoid grabbing at the resident or wrestling for the object in a physical struggle
  • D.Observe from a safe distance until help arrives promptly
Correct answer

C. Avoid grabbing at the resident or wrestling for the object in a physical struggle

Why

Wrestling or grabbing can cause injury to both people and escalate the episode. Stepping back, protecting others, speaking calmly, and getting nursing help are the safe responses, so the physical struggle is what must be avoided.

Content outline: Psychosocial Care Skills - Emotional and Mental Health Needs: Confused and Combative Residents · From the Psychosocial Care Skills practice bank (PS-059).

Practice this domain as a full test

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