Home › CNA Practice Tests › Role of the Nurse Aide Questions › Question 135
The aide disagrees with a coworker about how a task was handled. What is the professional way to handle it?
- A.Argue loudly in front of the resident to settle it fast
- B.Refuse to work with that coworker for the rest of the month
- C.Spread complaints about the coworker to other staff members
- D.Speak privately and respectfully, and involve the supervisor if it is not resolved
Correct answer
D. Speak privately and respectfully, and involve the supervisor if it is not resolved
Why
Private, respectful discussion protects residents from conflict, and the supervisor is the next step in the chain if the issue remains. Arguing in front of residents, refusing teamwork, or gossiping is unprofessional.
Content outline: Role of the Nurse Aide - Health Care Team: Conflict Resolution · From the Role of the Nurse Aide practice bank (RA-135).