Home › CNA Practice Tests › Psychosocial Care Skills Questions › Question 8
Mr. Delgado is pacing and wringing his hands before a family visit, saying he feels nervous. Which action may help him cope with anxiety?
- A.Speak louder and faster to match his energy and hurry him along
- B.Tell him to sit down and stop pacing because it looks upsetting
- C.Cancel the family visit without asking him what he wants
- D.Offer a quieter space, speak slowly and calmly, and ask if he would like water or a short walk with you
Correct answer
D. Offer a quieter space, speak slowly and calmly, and ask if he would like water or a short walk with you
Why
A calm environment, slow speech, and simple choices can lower anxiety without removing the resident's control. Shouting, ordering him to stop, or canceling a visit he wants increases tension.
Content outline: Psychosocial Care Skills - Emotional and Mental Health Needs: Supporting Mental Health · From the Psychosocial Care Skills practice bank (PS-008).