Home › CNA Practice Tests › Role of the Nurse Aide Questions › Question 89
A resident with dementia asks the same question many times in an hour. How should the nurse aide respond?
- A.Argue about the correct answer until the resident stops asking
- B.Answer calmly each time with a short and simple reply
- C.Ignore every repetition completely for the rest of the shift
- D.Tell the resident the question was already answered angrily
Correct answer
B. Answer calmly each time with a short and simple reply
Why
A calm, short, consistent answer each time reduces anxiety for a resident who cannot remember asking before. Arguing, ignoring, or responding with anger increases confusion and distress.
Content outline: Role of the Nurse Aide - Communication: Dementia · From the Role of the Nurse Aide practice bank (RA-089).