A resident asks the aide a question about treatment that the aide does not know how to answer. What should the aide do?

• A.Honestly say you do not know and that you will get the nurse
• B.Make up a likely answer so the resident does not worry
• C.Ignore the question and continue with the current task
• D.Explain the diagnosis in detail from what you have heard

Why

Admitting you do not know and promptly getting the nurse is honest and keeps the resident safe from wrong information. Inventing an answer or explaining a diagnosis is outside the aide's role and can mislead the resident.

Content outline: Role of the Nurse Aide - Communication: Honest Responses · From the Role of the Nurse Aide practice bank (RA-092).

Practice this domain as a full test

More Communication & Interpersonal Skills questions

• A resident wears a hearing aid and still has trouble following conversation. What should the nurse aide do first when speaking with this resident?
• Which action is an example of helpful nonverbal communication while a resident is speaking?
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• The nurse aide enters the room of a resident who is blind. What should the aide do first?
• Which question by the nurse aide is an open-ended question?